
Welcome to our FAQ page, where we provide answers to common questions about our products, services, and processes at The Corner Store AU. Whether you are wondering about shipping options, product availability, or payment methods, our FAQs are here to help clarify any doubts. This resource is designed to enhance your shopping experience by giving you immediate access to the information you need. If your question isn’t addressed here, please don’t hesitate to reach out to our customer support team for further assistance. We are committed to ensuring you have all the information you need to make informed decisions about our high-quality tobacco products.
We are an Australian based tobacco retailer that ship cigarettes, tobacco and tobacco accessories Australia wide for the lowest prices.
We stock various international renowned brands which you can order from the comfort of your house with your products arriving 1-2 days after ordering.
Once your order is received we ship all products using the Auspost Express post service FREE of charge regardless of how big or small the order is. There is no minimum order. Parcel is shipped in discreet packaging that is packed in a manner to ensure it arrives in good condition and undamaged
NSW 1-2 Business days, VIC 1-3 Business days, QLD 1-3 Business days, TAS 3-5 Business days , NT 3-5 Business days, SA 2-4 Business days and WA 2-4. These are average times for delivery for our already existing customers. Orders may also be delayed by a day or two due to Auspost congestions, however since we ship express. They usually arrive without delay. Please allow 1 business day for your order to be sent out.
Just a quick google search will show you many reasons why we are the best place to shop for all your tobacco and cigarettes products. We are Ranked no.1 in Australia for Tobacco products on Trustpilot. We are the only Tobacconist to offer Card Payments. We offer the best prices, FREE EXPRESS POSTAGE Australia-Wide and no minimum quantity. Our support team which can be contacted via the contact page, Are extremely responsive and inquires that you may have are often replied to usually within 1-3 hours. We also stock high quality products, so although our prices are low. We do not cut corners with quality of the product. We are Australia’s Most trusted and cheapest supplier of smokes online why pay more when you can payless online
We stock internationally renowned brands. Such as Manchester, Marlboro, Dunhill, Esse, Double Happiness, Holiday, Winfield, Davidoff, B&H, Kent, Lambert & Butler, Mevius etc. So you can rest assured when shopping with us, you will receive nothing but high quality products. We also work vigilantly to constantly increase our range of products that we can offer to you.
We are now offering card payment. We are the first tobacconist to be able to offer this service. It has taken us many years to be able to get this over the line for our customers as some might not be aware tobacco is extremely difficult to secure card payment options as it classified as a adult industry/high risk business. Therefore it has very high fees for both us and the customer. Also companies such as Paypal do not offer such services for tobacco or cigarette businesses not even tobacco accessories.
Of course you do! We provide tracking on all our orders. This is sent autoamtically to you once your payment has been verified and your order dispatched.
We do not offer a refund service due to the nature of the business and we do not offer exchange on our products only RYO. If there is something wrong with the RYO product within 3 days of receiving it, we will ask you to send the product back and we will send out a replacement. Do not attempt a charge-back as your request will be denied and you will be permanently banned from our site. If you have an issue please reach out to us first.